Understanding Log Files
Types of Log files: | access.log | error.log | payment.log | orders.log |
Log in to your dashboard and from the left side menu navigate to Settings > Advanced Settings > Store Logs. Listed here are the recent store log files, showing each logs IP information then sorted by date/time.
Another way to access any type of log file related to your store is through the File Manager option from within the Admin Area.( this option only applies to sites hosted locally by PinnacleCart, to access files hosted elsewhere you will need to request the log files from your current server or network administrator. )
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If you didn’t get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.